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Your use of this website is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site.

These booking conditions govern all bookings with 786 Flights Ltd whose registered office is at 171C Dunstable Road, Luton, Beds, and LU1 1BT.

All contracts with 786 FLIGHTS LTD and all matters arising from them are subject to English law and to the legal control of the courts of England and Wales.
You may, however, choose the law and legal control of Scotland or Northern Ireland if you wish to do so. The person who makes the booking, who must be allowed to get older 18 or over, accepts these conditions for all members of the party and is responsible for all payment due from the party.

Use of Site: You may only use this site to make legitimate reservations or purchases and shall not use this site to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

 

Making Your Tour Booking

Please complete the booking form and forward it to 786 Flights Ltd, together with your non-refundable deposit of 10% of the total holiday/tour package cost or £200 per person (whichever is the greater) made payable to 786 Flights Ltd. On occasion some tours trips may require a higher deposit, in which case you will be (gave opinions about what could or should be done about a situation) at the time of booking. We will send you full trip details with outstanding balance. You must pay the invoice within 10 days of the invoice date otherwise we reserve the right to treat the booking as cancelled and apply the cancellation conditions as set out below. Your travel documents will be sent about 8/10 days before your leaves.

Airline Ticket Booking & Payments

Please note for most telephone bookings full payment may be needed/demanded IMMEDIATELY (in other words) before you receive our confirmation invoice/e-ticket. If this applies you will be (gave opinions about what could or should be done about a situation) when the booking is made. It is very important that you pay balances when due because not doing so may lead to the cancellation of your holiday/flights and still leave you possibly going to pay cancellation charges. Where an extra “booking charge” applies this will have been (gave opinions about what could or should be done about a situation) at the time of booking. All credit/charge card payments are subject to an extra charge, the credit card extra charges cannot be refunded. Please note we do not accept responsibility for cash sent by (person or business that carries messages) or post, even if sent by registered or recorded delivery post or any other special delivery.

Online Booking

When you use our website to make a booking, you will need to provide us with credit or debit card details in order to cover the full cost of your trip. You authorise us or an authorised third party to take full payment for the total amount of your (instance of buying something for money). Please note that you may be needed/demanded to present a credit card at the time of check-in, rental or pick-up to provide confirmation of authorised card use or to secure any added/more charges.

Telephone Booking

If you make a booking by telephone you must provide us with all information which we require. You must also secure/make sure of that all information which you provide is (very close to the truth or true number) and that the credit or debit card you are using is your own or, subject to our agreement, if it is a third party’s you have their express authorisation to use their credit or debit card and that (good) enough money is available to cover the cost of the arrangements which you book with us.
If we accept your booking, we will debit payment from you and send you a booking confirmation within 24 hours. Cancellation charges will apply immediately after we receive your payment: Please note that a telephone booking confirmation is as firmly confirmed as if it were made/confirmed in writing immediately. As soon as you receive the confirmation, please check the details carefully and inform us immediately if anything appears to be wrong as it may not be possible to make changes later, we request that you check your schedule carefully and tell us immediately before you make payment as it may not be possible to make any changes after we receive your payment in part or full.

Telephone Calls

We reserve the right to randomly record telephone calls to ensure that our customer service is constantly reviewed.

 

Website Accuracy

We endeavour to make sure that the details of all products, including prices, displayed on our websites are (very close to the truth or true number). However, given the high volume of flights, hotels and other products offered it is unavoidable that, in rare cases, mistakes will arise. We cannot accept (responsibility for/blame for) these errors. In cases where details other than price are (to an important extent) wrong we will offer you the choice of continuing with your booking or cancelling with a full refund of money paid on that booking only. Where mistakes relate to the statement (that says that something is much less than it actually is) of the price of a specific product you will be offered either a full refund of money paid on that booking only or the opportunity to maintain that booking on receipt of the added/more payment which is necessary.

Travel Documents

We aim to send out your documents 14 days before departure by first class post. We cannot be held responsible for documents lost in the post. Special, Recorded or Registered post can be arranged at an added charge. If tickets are lost in the post and a new set of tickets has to be issued you may have to pay to re-issue the tickets. A form of indemnity will have to be filled in to claim your money back, which can take 6 months. The form of indemnity is subject to a management fee of (British pounds)75 per passenger. We would also like to draw your attention to the (instances of buying things for money) by credit or debit cards where payment does not happen in person. (going along with/obeying) mail order rules, all documents will be posted to the billing address of the credit/debit cardholder and not the address of the passenger (unless they are one and the same )

Airlines & Other Suppliers

786 Flights Ltd. acts only as sub agent of BTRES and Noori Travel, all bookings must be accepted subject to the ticket or transport conditions and rules of the carriers or transport owners, and also subject to the laws of the country in which such (vehicle with wheels/body posture/carrying something) or other facility is needed/demanded.

Passport, Visas & Health

All passengers are personally responsible for securing/making sure of that they have a valid passport, (clearly connected or related) visa/s and go along with the health rules needed/demanded by the country/s that will be visited during the trip. 786 Flights Ltd can provide a service to get/renew passports and visas. (opinions about what could or should be done about a situation) on health needed things may be received/be gotten from your GP, or (using other choices) from the Department of Health (written message folded into a little short book) (opinions about what could or should be done about a situation) on Health for Travellers, which may be received/be gotten from us, or the Department of Health.

Special Requests & Medical Problems

If you have any special requests, please advise us at time of booking. Although we will try to pass any such requests on to the (clearly connected or related) supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breaking a contract on our part. If you have any medical problem or disability which may affect your arrangements, you must advise us in writing before of booking giving full details.

Flight and Travel document

Please note that a flight described in your flight ticket as “direct” will not necessarily be non-stop. All departure/arrival times on your flight ticket are given by the airlines concerned and are guesses (of a number) only. They may change due to air traffic control restrictions, weather conditions, operational/maintenance needed things and the needed thing for passengers to check in on time. We are unable to make any special arrangements for you if you are delayed; these matters are based on the independent and final decision of the airline concerned. In relation to flights, an infant must be under 2 years of age on the date of their return flight to be entitled to the infant fare level which is usually 10% of IATA’s published fare. Please note that where a part/area of a flight schedule is not used without contacting the carrier directly any remaining parts/areas may be subject to cancellation without further notice/communication. Where this situation rises/comes up we are unable to accept responsibility for any costs got/caused. (going along with/obeying) EU rules we are needed/demanded to bring to your attention the existence of a ‘Community list’, which contains details of air carriers that are subject to an operating ban within the EU Community.

E-Tickets

Please note that a flight described in your flight ticket as “direct” will not necessarily be non-stop. All departure/arrival times on your flight ticket are given by the airlines concerned and are guesses (of a number) only. They may change due to air traffic control restrictions, weather conditions, operational/maintenance some airlines offer only electronic confirmation of your reservation, or ‘e-ticketing’, on certain routes. If you are travelling on an e-ticket route we can at your request provide you with a paper ticket where permitted by the airline. Where you make a request for a paper ticket, a management fee of £5 per ticket will be charged and collected in addition to any related airline charge.

Departure Taxes

It is not always possible to include all departure taxes on your ticket(s). Sometimes departure taxes must be paid by you locally to the Government of the country you are leaving from and are non-refundable by us.

Cancellation

You may cancel your booking at any time providing that the cancellation is made by the person making the booking and is communicated to us in writing. As we get/cause costs when you cancel, we will keep/hold your deposit and added/more cancellation charges may apply.

If the reason for cancellation is covered under the terms of an insurance policy you may be able to reclaim these charges. Other travel arrangements
most discounted airline tickets carry a 100% cancellation charge. Please check at time of booking for the charges which apply to your ticket. Air tickets that do have a refund value should be returned by you to 786 FLIGHTS LTD and we will pass them to the airline. When 786 FLIGHTS LTD receives a refund it will be paid to you. This usually takes 8-12 weeks but sometimes (e.g. lost tickets) may take much/a lot longer. Please secure/make sure of that any tickets returned to the company are sent by registered post.

If due to personal reasons you want to cancel your ticket, you can cancel your ticket at least 24 hours before departure time. We will refund you after deducting airline penalties and our admin charges of £35. You or any member of your party may cancel your trip before 24 hours providing that the cancellation is made by the person who authorised the booking and is communicated in writing. As this gets/causes management costs of £35 (without any concern about/having nothing to do with) airline charges.

If you are obliged to cancel, you may, with reasonable written statement/attention, but we will keep/hold your deposit to cover the management cost for the move (from one place to another).

Alterations by Airline or 786flights.

We will do our best to provide the trip arrangements that have been confirmed, but we must retain the right to modify or cancel any trip, flight schedule, accommodation or arrangement, if unforeseen circumstances amounting to ‘force majeure’ arise. In such circumstance, we will inform you as soon as possible, and, should the change be such that it alters the nature of the trip, we shall give you the choice of an alternative trip or a full refund of all money paid. In recognition we will absorb all financial loss consequent upon cancellation due to ‘force majeure’. We shall not cancel any trip for reason of political tension or natural disaster unless specifically recommended to do so by the Foreign Office.

Changes by you

If you want to update your ticket or date of travel, you have to pay £35 plus airline changing penalty and fare difference if any. We will do our best to make any changes you may require after confirmation has been issued, subject to availability and to the payment for any increased costs clearly connected with or related to the change. Any requests for change to a schedule should be made in writing and signed by the signatory of the original Booking Form. If changes are made less than 7 weeks before departure, an added £35 per booking charge will be charged and collected together with any communications costs got/caused.

Tour Cancellation

The prices of tours are based on a changing/different minimum number of passengers travelling. If this minimum number is not reached, at least 8 weeks before the scheduled departure date we will either, cancel the tour and offer a refund in full or we may propose an additional/helping charge to enable said tour to operate, subject to the passenger’s agreement.

Travel Insurance

It is strongly recommended that you have adequate travel insurance for the holiday. You may take the holiday insurance offered by us or arrange it independently. We do not exclude or limit any (something you owe/something you’re responsible for/disadvantage) to our clients which may arise from proven It is extremely important that you take out (good) enough travel insurance to our reasonable happiness (from meeting a need or reaching a goal). We will require you to let us have evidence of your insurance at least 8 weeks before departure or at the time of booking if later. We reserve the right to end your booking if you do not get travel insurance cover. Particular care should be taken to make sure that you have (good) enough cover, in particular for cancellation and emergency (bringing back or sending back someone to his or her home country) in the event of medical problems.

Problems

We will always endeavour to resolve any complaints on the spot. However, if the matter cannot be resolved, you must write us within 14 days of the end of the trip. We will endeavour to resolve the problem as promptly as possible.

Credit Card Payments

We do have the facility to accept payment by most credit cards. Deposit payments can be made by credit or debit card free of charge. Balance payments can also be made free of charge by debit card but will attract a levy of 3% of the value of the relevant payment if made by credit card.

Baggage & Personal Effects

These remain your responsibility and risk at all times.

Our Responsibility

As we are acting only as a booking agent we have no (responsibility for/blame for) any of the travel arrangements and in particular any (responsibility for/blame for) any illness, personal injury, death or loss of any kind. we will accept responsibility if due to fault on our part, or that of our agents or suppliers, any part of your holiday arrangements booked before your departure from the UK is not as described in the (short document that describes a business or place), or not of a reasonable standard, or if you or any member of your party is killed or hurt as a result of an activity forming part of those holiday arrangements. We do not accept responsibility if and to the extent that any failure of your holiday arrangements, or death or injury: is not caused by any fault of ours, or our agents or suppliers; is caused by you; is caused by someone not connected with your holiday arrangements or is due to unforeseen facts or conditions (that surround someone) which, even with all due care, we or our agents or suppliers could not have expected/looked ahead to or avoided. For claims which do not involve personal injury, illness or death, the most we will have to pay if we are possibly going to you is twice the price, the person affected, paid for their holiday (not including insurance payments and change charges). The carrier will rely upon its ‘conditions of (vehicle with wheels/body posture/carrying something)’ which may limit or remove the carrier’s (something you owe/something you’re responsible for/disadvantage) to you and limit payment under international conventions. Under EU law you have rights in some situations to refunds and/or payment from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However this will not automatically entitle you to a refund of your holiday cost from us. If we make any payment to you or any member of your party for death, personal injury or illness, you must give us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness and you must co-operate fully with us in looking (for) recovery of any payment we make.

 

Your Responsibility

You are responsible for getting valid passports, visas, vaccination certificates, health documents, foreign exchange for personal needed things etc. It is your responsibility to check entry needed things with the Government office or Consulate of the country you plan to visit. You should also contact your GP in good time before you travel for health (opinions about what could or should be done about a situation). You will be only responsible if failure to get such documents results in your being unable to travel or refused entry or in fines, extra charges or other (related to managing money) penalties being forced (by law) on you.

Reconfirming All Flights

You must telephone us or the airline at least 72 hours before the departure time shown on your ticket to confirm that there have been no changes. This applies to both outbound and return flights. We will not be responsible for any added/more costs due to your failure to reconfirm flights. Reconfirming your flight at least 72 hours before departure is a minimum needed thing.

Data Protection Statement

Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies. If you travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements in this country. We will only pass your information on to persons responsible for your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Exclusion of Warranty

786 FLIGHTS LTD and third party providers and distributors do not warrant the (quality of being very close to the truth or true number), completeness, (person who sells things)ability or fitness for a particular purpose of any of the content or data found on this site.

T & C Amendments

Our booking terms and conditions may have changed since last published on our website, we reserve the right to update the booking terms and conditions at any time and without notification so that we can continue to ensure our terms and conditions satisfy any applicable laws.